Face Cover FAQ
Are you a face mask and face cover company?
No but we are doing our best! We are a screen printing, embroidery, and promotional products company that modified our machines, technology, and materials to help serve the overwhelming demand for personal protective materials during this tough time. We cut and sew each mask in house to order right hear in our USA facility!
Who do you donate too? Why is this important?
We currently have many requests and are donating to nurses and front-line caregivers in our hard hit state of Connecticut. We will continuously update everyone through our social media outlets as our donations reach the ones that need them the most. We not only donate the masks we make in-house, but we purchase PPE masks with proceeds to donate as well. Also by purchasing a mask you are supporting more than 10 families that work in our facility by keeping them employed and working everyday!
Do make kids sizes?
Unfortunately because of our design with detachable ear loops we can’t sell to children, they can be considered a choking hazard.
How long will it take to receive my order?
Your order will ship in 2-3 business days
Can I pick my order up?
For the safety of our staff and customers, as well as simplifying our fulfillment process we only ship orders, thanks for your understanding.We offer free shipping on orders over $50!
Do you sell wholesale?
Yes! Turnaround times can vary depending on the size of the order, please CONTACT US us for more info.
What are your masks made of? What does non-woven mean? Can they Be washed?
Our masks are made of 85% polyester/15% Viscose. Our face masks are made with non-woven fabric, which has better bacteria filtration and air permeability while remaining less slippery than woven cloth. We have detachable elastic ear loops that can be adjusted by tying a small knot. Masks are washable and reusable. We recommend washing with cold water, with similar colors, and hang drying. Please refer to the attached picture below.
The mask should not be used (1) in any surgical setting or where significant exposure to liquid, bodily or other hazardous fluids, may be expected; (2) in a clinical setting where the infection risk level through inhalation exposure is high; or (3) in the presence of a high intensity heat source or flammable gas. Topdeck Apparel & Promotions make no warranties, either express or implied, that the mask prevents infection or the transmission of viruses or diseases.